Privacy Policy — Galavier Group

Galavier Group LLC ("Galavier Group," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information.

1. Information We Collect

We collect information you provide directly to us, including:

Application information: Name, date of birth, Social Security Number, employment history, income, rental history, and references submitted through our rental application.
Account information: Email address, password (hashed), and tenant portal activity.
Contact information: Name, email address, phone number, and any messages you send through our contact form.
Payment information: Transaction records associated with rent payments. We do not store full payment credentials.

2. How We Use Your Information

We use the information we collect to:

Process and evaluate rental applications
Manage your tenancy and lease agreement
Communicate about your account, notices, and maintenance requests
Process rent payments and maintain financial records
Comply with legal obligations under applicable housing and landlord-tenant law

3. Information Sharing

We do not sell your personal information. We may share information with:

Credit and background check service providers for application processing
Maintenance contractors who need your contact information to schedule service
Legal and financial advisors under confidentiality obligations
Government authorities when required by law

Mobile phone numbers and SMS opt-in consent are not shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data will not be sold or shared.

3a. SMS / Text Messaging

If you opt in to text messages, Galavier Group LLC may send you messages about your rental application, tenant account, maintenance requests, and related service matters. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive text messages is not a condition of applying for or maintaining a tenancy.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, or loss. Passwords are stored in hashed form and are never transmitted or stored in plain text.

5. Data Retention

We retain personal information for the duration of your tenancy and for a period thereafter as required by applicable law and our legitimate business interests, including tax records and legal compliance.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal information. To make such a request, contact us at info@galaviergroup.com.

7. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Galavier Group LLC
info@galaviergroup.com

This policy may be updated periodically. Material changes will be communicated to tenants via the tenant portal or email.